Privacy and Security Policy
We respect the privacy and security of our valued customers and your personal information. We take appropriate steps to protect and safeguard your information from unauthorized access or use. We do NOT sell, lease, license or give any of this information ( including any IP addresses ), to third parties, except when it is necessary to complete a transaction, such as processing or updating a product order, shipping or tracking a package, or when it is needed to communicate with you.
We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol ( IP ) address, computer / device and connection information used to connect your computer or device to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse to or from the pages of our website.
We may also collect personally identifiable information ( including account login information, name, address, email, telephone and communications ), payment details ( including credit card information ), order purchase information, package shipping history, comments, feedback, product reviews, testimonies and other account profile information. Your personal information will be used for the specific reasons stated or to process an order, return, refund or exchange that you initiated with us.
We collect such Non-Personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To process an order or transaction that you initiated with us;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and / or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Some of your data may be stored or transmitted to or through our webhosting provider or our business partner in the USA. They may store your data on secure servers behind a firewall.
All direct payment gateways offered by the credit card processing systems, or other payment gateways, and used by our company, or our business partner in the USA, use the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by an online store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates and information about our company, products or services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We reserve the right to change or update this Privacy and Security Policy at any time. Any changes will take effect immediately upon their posting on the website. If we make material changes to this policy, we will list it here, so that you are aware of it. If you do not want us to process your data anymore, or if you would like to: access, correct, amend or delete any personal information we have about you, you are can send us a message through our Online Contact Us Form.